Privacy Policy

Introduction

Welcome to https://dubai-1-day-tour-package.terratrek.net (hereafter referred to as “our website” or “we”). We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect the personal data of our visitors and users in compliance with various international privacy laws.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online services, and any other digital platforms owned or operated by dubai-1-day-tour-package. It’s important to note that while we strive for comprehensive coverage, this policy does not extend to third-party websites, apps, or services accessible through links on our platform. Each of these third-party entities has its own privacy policies governing their data handling practices.

Processing Activities

Our Privacy Policy guides your interactions with us in the following ways:

User Accounts: When you create an account on our website or applications, we collect and store your account information, including your name, contact details, and password.
Payments: We process payment information when you make transactions through our platform, including financial data, card details, and billing addresses.
Interaction with Services: Using our services involves sharing certain types of personal data, such as purchase history and product preferences.
Communication: By signing up for newsletters or opting-in to marketing communications, you agree to receive emails, calls, or SMS messages from us, which may include personalized content.

Personal Data Collection

We gather a range of personal information to enhance your experience on our platform and provide tailored services:

Account Info: This includes your full name, user ID, email address, and password (hashed for security).
Payment Details: We securely store cardholder names, credit/debit card numbers, expiration dates, CVV codes, and billing addresses.
Financial Information: We may collect data related to transactions, such as purchase amounts and frequencies, to analyze trends and improve our services.
Purchase Data: This covers order details, product preferences, and shopping behavior for personalized recommendations.
Mobile Device IDs: Unique identifiers from your mobile device help us deliver content and track app usage.
Location Data: With your consent, we may access your location to provide location-based services and tailor content accordingly.
Feedback and Reviews: Your comments, ratings, and reviews contribute to our product improvements.
Social Media Profiles: If you choose to log in via social media accounts, we’ll access the information available on those platforms (in compliance with their privacy settings).
Product Interest: We track your interactions with products, including views, clicks, and purchases, to enhance future shopping experiences.

Cookies and Tracking Technologies

To provide a seamless user experience and gather analytics:

Cookies: Our website uses cookies, which are small text files stored on your device. These cookies serve various purposes, including maintaining session data, enabling functionality, and providing targeted advertising. We use both first-party and third-party cookies, categorized as Strictly Necessary for core functionality, Preferences to remember user choices, and Analytics to collect aggregate data for performance improvements.
Tracking Pixels: Similar to cookies, tracking pixels (small transparent images) are used to track user behavior across our site and record interaction data for analytics.
Device Fingerprinting: In some cases, we may employ device fingerprinting techniques to identify your browser or device uniquely, providing additional security and fraud prevention.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

Personal data is retained for as long as necessary to fulfill the purposes it was collected for, after which it is securely deleted or anonymized.
Financial and transaction data may be subject to longer retention periods due to legal obligations and tax regulations.
We regularly review our data retention practices to ensure compliance with applicable laws and industry best practices.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights and Choices

Depending on your location, you have several rights regarding your personal data:

Access: You can request access to the personal data we hold about you, along with details about how it is being processed.
Rectification: If your data contains errors or outdated information, you have the right to ask for corrections.
Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal data from our systems.
Restriction: You can request restrictions on the processing of your data in specific cases, such as during a data privacy investigation.
Data Portability: We will provide your personal data in a structured format upon request, allowing for easy transfer to another controller.
Objection: You have the right to object to the processing of your data for specific or direct marketing purposes.
Non-Discrimination: We are committed to treating all users fairly and will not discriminate against them for exercising their data privacy rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions, concerns, or requests related to your privacy:

Email: [email protected]
Mailing Address: [Provide postal address]

We value your trust in our commitment to data privacy. Your feedback is welcome, and we strive to continuously improve our practices to protect your personal information.